General Refund Policy

Thank you for shopping with Natalie Glebova Inc. We strive to provide the best products and services and ensure a rewarding experience. By making a purchase, you agree to our terms and conditions, including our Privacy Policy.

If you are not satisfied with a product/service, you have 2 weeks to request a refund and return it. Products must be returned with the original receipt and in the same packaging as received.

Refund Policy for Physical Products

We at Natalie Glebova Inc, commit ourselves to serve our customers with the best products. Every single product that you choose is thoroughly inspected, checked for defects and packaged with utmost care. We do this to ensure that you fall in love with our products.

However, if an issue arises with inventory or quality, we may need to cancel your order and will notify you in advance. Refunds for online payments will be processed upon request confirmation. Note that we are not liable for damages during transit. Once the returned product is received and meets the guidelines, we will process your refund within a few days.

Shipping

Customers are responsible for all return shipping costs.

Refund Policy for Digital Products

Due to the nature of digital products, such as ebooks and audiobooks, we do not offer refunds for these purchases.

Refund Policy for Masterclass with Personal Coaching

For the Masterclass with personal coaching:

> Refund Period: Within 7 days of purchase.

> Conditions: Refunds are provided only if no more than one personal coaching session has been conducted.

> Refund Amount: The refund will be the amount paid minus $340, which covers the Masterclass with one-year access.

Consent

By using our website, registering an account, or making a purchase, you consent to our Refund Policy and agree to its terms.

Changes to Return & Refund Policy

Any updates or changes to this policy will be prominently posted on our website. Continued use of the Service indicates acceptance of the updated policy. If you do not agree with the changes, you may delete your account.

Contact Us

If you are not completely satisfied with any goods or services, contact us at team@natalieglebova.com.